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Privacy Policy

Effective date: August 11, 2025

1. Introduction​

Seller Tools Plus ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information when you use our application, which helps users manage their BigCommerce store. Our application is based in India and operates globally.

2. Data Collection​

We collect the following types of information:

  • Email Address: When you sign up, your email address is associated with your user profile.
  • BigCommerce Store Data: We collect and store your BigCommerce store token, store hash, and other profile and organization information necessary to connect to your store via the BigCommerce REST API.
  • Usage Data: We may track your application usage using tools like Google Analytics.

3. Data Usage​

We use the collected data for the following purposes:

  • To provide and maintain the application's functionality.
  • To connect to your BigCommerce store and manage your data.
  • To personalize your experience and improve our application.
  • To track application usage and analyze trends.
  • To debug and resolve issues.

4. Data Sharing​

We do not share your store token, store hash, or other profile and organization information with any third parties. We may share anonymized and aggregated usage data for analytical purposes.

5. Data Storage​

Your store token, store hash, and other profile and organization information are stored securely in our application's database. When you perform operations using files, the files are temporarily saved in our cloud storage. We have a policy to clear the storage in a fixed duration of times like once in 3 days, once in 7 days, and once in a month etc.

6. Log Data​

In case of debugging issues, data being processed might be logged into our system logs. These logs will be studied internally to resolve the issues. No logs are shared externally.

7. International Users​

As a SaaS operating globally based in India, we adhere to Indian data protection laws and regulations. We also strive to comply with international data protection standards, such as GDPR, to the extent applicable.

8. Contact Information​

If you have any questions or concerns about this Privacy Policy, please contact us at [Your Contact Email Address].